Innovation and the provision of government services

Innovation and the provision of government services

VIC
Mar 11
Marie Johnson, Head of Technology at NDIS, and Gary Sterrenberg, Chief Information Officer at the Department of Human Services will share their strategy and vision for the future of social service delivery.

Speakers

Marie Johnson, Head of Technology Authority, National Disability Insurance Agency
Gary Sterrenberg, Chief Information Officer, Department of Human Services

Event overview

The $22 billion National Disability Insurance Scheme (NDIS) is one of the largest reforms since Medicare. It is grounded in technology and driven by innovation. At this event we look at how investment in technology and data analytics can transform Australia’s market for social services, and the opportunities for government, individuals, carers, service providers and technologists.

Marie Johnson, Head of Technology at NDIS, and Gary Sterrenberg, Chief Information Officer at the Department of Human Services will share their strategy and vision, including:

  • How technology is transforming the delivery of social services;
  • Designing and implementing new platforms that will drive innovation;
  • The intersection between technology and person-centred care, choice and competition; and
  • Economy-wide impacts and potential benefits from Australia’s pioneer approach.

Meet the speakers

Marie Johnson
Head of Technology Authority, National Disability Insurance Agency

Marie Johnson is the Head of the Technology Authority for the National Disability Insurance Agency, overseeing the technology strategy and technology implementation for the NDIS in partnership with the Department of Human Services. An experienced public entrepreneur and reformer, Marie has delivered significant technology, innovation and digital services transformation programs across taxation, business, social services, payments and immigration operations in the Australian Government. At Microsoft, Marie was the Worldwide Executive Director of Public Services and eGovernment based in Redmond USA. In 2006-2007, Marie was named “Innovative CIO of the Year – Australia”. In 2013, Marie was named one of Australia’s “100 Women of Influence”.

Gary Sterrenberg
Chief Information Officer, Department of Human Services

Gary Sterrenberg, Chief Information Officer, Department of Human Services (DHS) was appointed on 24 October 2011. Gary is responsible for the infrastructure and applications underpinning the operations of all ICT within the DHS supporting around 38,000 staff and delivery of services and payments to customers. Originally from South Africa, Gary holds a degree in computing and an MBA. Gary has significant international experience. Gary began his career in technical consulting before taking up a number of senior positions leading large numbers of staff across distributed locations in Asia and the United Kingdom. Gary was the CIO for the Australia and Retail Division of ANZ where he worked in various positions for the past five years. Gary has also worked for the National Australia Bank and Shell International.

Supported by CEDA member

Event sponsor

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