CEDA EVENTS REFUND AND CANCELLATION POLICY
- Ticket cancellations, received by 5.00pm 10 days prior to the event, will be refunded in full.
- Full payment is required for any cancellation received within 10 days of the event or for non-attendance on the day.
- Attendee substitutions for the originally booked event may be made until the event commences.
- CEDA does not hold registration fees in credit. Registrations can be cancelled or transferred to another event in line with the policy above.
- All cancellations and changes must be forwarded in writing, by email.
- Refunds will be processed within 21 days of cancellation via the same method used for payment.
CEDA LEARNING REFUND AND CANCELLATION POLICY
Extended learning programs (Copland Leadership Program)
All cancellation requests must be submitted in writing to CEDALearning@ceda.com.au
Cancellations received more than 14 days before program commencement are eligible for a refund or transfer to an alternative course.
Enrolments are transferrable to another person at any time prior to course commencement but may be subject to an administration fee if within 14 days of commencement.
If the program is cancelled by CEDA a full refund or deferment will be provided.
CEDA Learning invoices are payable within seven days.
Full payment is required for access to the online course materials and/or face-to-face sessions.
Blended Learning (Public Policy Dynamics)
All cancellation or deferment requests must be submitted in writing to CEDALearning@ceda.com.au
Cancellations are eligible for a full refund or transfer to a different course within 14 days of enrolment and in cases where the online learning content has not been accessed.
Participants who are unable to attend their scheduled workshop must arrange to attend an alternative workshop in order to complete the course. An administration fee will apply.
If the course is cancelled by CEDA a full refund or deferment will be provided.
CEDA Learning invoices are payable within seven days.
Full payment is required for access to the online course materials.
Online Learning (ESG Fundamentals and Economics for Non-Economists)
All cancellation or deferment requests must be submitted in writing to CEDALearning@ceda.com.au
A full refund will be provided for cancellations received within 14 days of enrolment and where the online learning content has not been accessed.
Students have access to the learning management system for 12 months from date of enrolment. Extensions may be requested in writing and are subject to an administration fee.
If a course is unavailable or removed by CEDA a refund will be provided.
Full payment is required for access to the online course materials,
Please note: Photographs at CEDA Learning events may be used for promotional or other purposes. Please email us at CEDALearning@ceda.com.au if you do not consent to having your photo used.