Rebuilding public trust in our institutions

How confident can the community be that institutions and organisations operate responsibly and not only in their interests?

The decline of community trust in business has been much talked about. Rebuilding trust will be difficult without understanding the expectations that underpin trust, and how and where those expectations intersect with strategic business priorities.

Company Pulse is a nation-wide survey of the general public and business leaders. It seeks to better understand community expectations of business; and the challenges facing business leaders as they seek to sustain business performance and respond to changing community expectations.

Alison Kitchen is the National Chairman of KPMG Australia and also serves as a member of KPMG’s Global and Regional Boards. Alison has held a variety of management and governance roles within the partnership as well as serving as External Audit Partner for a range of major ASX listed companies. Alison has worked in geographically diverse and complex operating environments providing advice on a range of topics including audit, risk management, internal controls, business processes and regulatory change across a diverse range of industries including energy, mining, transport and consumer goods and financial services.